February 23, 2018

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HOW TO TALK TO A MECHANIC ABOUT YOUR BRAKES: 3 TIPS

October 24, 2017

Wondering how to talk to a mechanic about the problems you’re having with your vehicle’s brakes? It can definitely be intimidating to show up at the garage and try to convey the exact issues you’re experiencing with your car or truck to someone whose automotive knowledge is superior to your own. It’s good to remember, however, that your mechanic wants to help you as much as you want their help, which means communication is key when figuring out what’s going on with your brakes.

Check out these stress-free tips for zeroing in on the brake situation with your mechanic.

 

1. Call Attention to Odd Sounds or Vibrations

Most brake problems aren’t catastrophic. It’s rare for a brake line to snap and suddenly lose the ability to stop completely, as there are almost always signs beforehand that the braking system is starting to deteriorate. Often, they manifest with a sound — like a squeal or a thump — or a rhythmic vibration that you can feel through the pedal while braking. Being able to describe either of these sensations is a key part of how to talk to a mechanic about your brakes. Don’t feel shy or silly about imitating the noise, either, and if you can, try to figure out which side of the vehicle it seems to be coming from.

 

2. Identify When Symptoms Are Happening

The obvious answer here is “when you’re braking,” but not all stops are the same. When learning how to talk to your mechanic, it helps to be specific about the situation you are in when you encounter the problem. Does it happen when slowing gradually to a stop or only when hitting the brake pedal hard? Does it occur when it’s cold outside? Does it go away with time or get worse the longer you drive? If your pedal goes soft, can you pump it with your foot to get more pressure, or does it never improve? All of these details are helpful when getting to the bottom of the situation.

 

3. Ask for a Written Estimate

You can’t expect to remember all the details of your conversation with your mechanic, especially if you don’t have a lot of experience with cars. After he or she has explained to you the repairs that need to be done, make sure to get a written estimate of the work. This gives both of you a reference to the job you agreed on, making communication that much easier as the work progresses.

Brake problems are no small matter. Learn how to talk to a mechanic before your problem becomes a serious issue.

Check out all the Brake System products available on NAPA Online or trust one of our 17,000 NAPA AutoCare locations for routine maintenance and repairs. For more information on how to talk to a mechanic, chat with a knowledgeable expert at your local NAPA AUTO PARTS store.

 

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